Hot Jasmine

If you are not satisfied with your purchase, you can request a return or exchange within (30)days of purchase if the candle is in the original condition and packaging.  Please note that unless a manufacturing defect is present, we cannot accept returns of candles that have been lit.

We are committed to processing refunds quickly, so you will likely receive notice of your refund within hours of your return arriving to our warehouse. Refunds can take 1-2 weeks to be reflected in your account. Of course we are are always here if you need any help along the way. Email us at zuriflamecandles@gmail.com and we can help you with any step.

Please note all of our orders have a processing time of 1-2 business days before they are shipped out.

Domestic Shipping:

Here at Zuri Flame we offer a variety of shipping options, including standard, standard ground, and expedited shipping. Our standard shipping typically takes anywhere from 2-7 business days, although it's normally on the quicker end of that spectrum! Standard ground shipping is a bit faster at 2-5 business days, and in terms of Expedited shipping we offer a 2-3 business day shipping rate so that your package will arrive as quickly as possible, as well as 1-2 day option for overnight orders.

Make sure to enter your shipping information during the checkout to get your available rates and ensure your package arrives as quickly as possible! 

We currently offer free shipping on all orders $100 or more!